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Delivery & Returns Policy:
UK Delivery Information:
We at NutriAid UK want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make life easier.
Orders are be paid by Secure PayPal, Credit Cards, etc. We generally charge a flat postage & packing of £4.99 per order to be delivered anywhere within the UK, but additional charges may be incurred for bulk orders. All orders are despatched within 24 business hours via the UK Royal Mail (recorded) and generally take 2 to 5 business days to deliver anywhere within the UK.
We cannot give Royal Mail or Couriers specific delivery instructions. Kindly leave a note on your door for any specific delivery instructions. We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. You will receive a confirmation email when the order is shipped.
UK Returns Policy:
Our "7 Day - No Questions Asked" Return Policy for all products listed in our online catalog ensures your complete satisfaction and will refund the cost of any unused, unopened, undamaged item(s) returned within 7 Days of the delivery date in its original packaging.
Also, if you take delivery of an NutriAid UK package and if the item is found defective, you can return any unused, unopened, undamaged item(s) to us within 30 days of receipt for exchange in its original packaging.
Unused, unopened, undamaged item(s) could be returned in their original product packaging directly to our Return Center with printable personalised 'return label' or 'replacement label' for your item(s).
Kindly email us with your order details for personalised 'return label' or 'replacement label' and Return Center details. We'll request a refund after we receive and process your return. We'll notify you via e-mail of your refund once we've received and processed the returned item. As a partial contribution to the return processing costs, you will be charged with the return shipping cost on actuals.
NutriAid UK is pleased to offer an international shopping and delivery experience to our international and domestic customers. We support payment in local currencies and cost-effective international shipping to the following countries or regions: ANDORRA | AUSTRALIA | AUSTRIA | BAHRAIN | BELGIUM | BOSNIA AND HERZEGO | BRAZIL | BULGARIA | CANADA | CAPE VERDE | CAYMAN ISLANDS | CHINA | CROATIA | CYPRUS | CZECH REPUBLIC | DENMARK | FALKLAND ISLANDS | FAROE ISLANDS | FINLAND | FRANCE | GERMANY | GIBRALTAR | GREECE | GREENLAND | GUERNSEY | HOLY SEE (VATCN CITY) | HONG KONG | HUNGARY | ICELAND | INDONESIA | IRELAND | ISLE OF MAN | ISRAEL | ITALY | JAPAN | JERSEY | KUWAIT | LATVIA | LIECHTENSTEIN | LITHUANIA | LUXEMBOURG | MALAYSIA | MALDIVES | MALTA | MEXICO | MOLDOVA, REPUBLIC OF | NETHERLANDS | NETHERLANDS ANTILLES | NEW ZEALAND | NORWAY | PHILIPPINES | POLAND | PORTUGAL | QATAR | ROMANIA | RUSSIAN FEDERATION | SAUDI ARABIA | SERBIA AND MONTENEGRO | SINGAPORE | SLOVAKIA (Slovak Rep) | SLOVENIA | SOUTH AFRICA | SPAIN | SWEDEN | SWITZERLAND | THAILAND | TURKEY | UKRAINE | UNITED ARAB EMIRATES | UNITED STATES | VIRGIN ISLANDS (GB) | VIRGIN ISLANDS (U.S.)
NutriAid UK will not be held liable for any customs duties or taxes that arise from your local customs office. NutriAid UK will also not be held responsible for any additional fee the local carrier in your country may charge. We will notify you by e-mail of any additional shipping charges if the charge exceeds our flat postage & packing of £4.99 per order.
All orders are despatched within 24 business hours via the UK Royal Mail and generally take about 5 to 8 business days for international deliver. We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. You will receive a confirmation email when the order is shipped.